Fri. Jul 19th, 2024
How to Complain BISP About Payment Distributors Details

BISP Pakistan Complaints Portal

Complain Bisp About Payment Distributors, As soon as Benazir Income Support Program payment is launched, distributors keep their commission. New measures have been taken by the government of Pakistan. So that action can be taken against all these people, therefore, on behalf of the government of Pakistan, people can register their complaints on this helpline. 

BISP Complaint Center is always available to answer your complaints. Can be submitted at any time. The procedure for lodging complaints has been greatly simplified. So that all persons can ensure their new registration in Benazir Income Support Program.

Get their money in full if you are asked to deduct from your Benazir Income Support Program amount. So you did not listen to them, but you have to call the helpline of the Benazir program and register your complaint.

Bisp Helpline

S. No.NAMEDESIGNATIONEXT. NO.TELEPHONE/ FAX NO.EMAIL
CHAIRPERSON OFFICE
1Dr. Muhammad Amjad SaqibChairperson BISP   
2Mehran AttaSO to Chairperson1030519246317dd.cp@bisp.gov.pk
3Rozina NazPrivate Secretary124051-9246317051-9246314 
SECRETARY OFFICE
1Mr. Amer Ali AhmadSecretary BISP102051-9246318secretary@bisp.gov.pk
2Muhammad TariqSO to Secretary111051-9246303tariqawanps@gmail.com
3Muhammad SafeerAPS to Secretary104051-9246318 
ADDITIONAL SECRETARY
1Dr. Muhammad Tahir NoorAddl. Secretary BISP125051-9246367 
2Husnain HaiderAPS to Addl. Secretary126051-9246367 
ADMINISTRATION (ADMN) WING
1Dr. Asim IjazDirector General(Admn) (CurrentCharge)248051-9246392dg.admn@bisp.gov.pk
2Adnan ul HassanDirector (Admn) HQ117051-9246322dir.admin@bisp.gov.pk
3Khawar BaseerDeputy Director (Admn)341051-9246391khawar_baseer@yahoo.com
4Muhammad Sohail KhanAssistant Director (Admn)194051-9246010admin.officer@bisp.gov.pk
5Amir ShehzadTransport Incharge107 
6Khalid HayatAssistant (Admn)107 
7Mirza Mubashar BaigAPS to Director (Admn)277051-9246392 
 FIELD ADMINISTRATION (FIELD ADMN)
1Haider MurtazaDirector (Admn -Field)230051-9246385dir.fa@bisp.gov.pk
2Muhammad SajjadDeputy Director (Admn-Field)123051-9246426dd.fadmin@bisp.gov.pk
 Mirza Mansoor BaigAPS to Director (Admn)223051-9246322 
3Liaquat AliAssistant Director (Admn -Field)122 ad.fadmin@bisp.gov.pk
 INTERNATIONAL COORDINATION & COOPERATION (IC&C) WING
1Rashid ImtiazDirector (IC&C)225051-9246004dir.icc@bisp.gov.pk
2Syed Imtiaz ShahDeputy Director (Int. Coordination)242dd.ic2@bisp.gov.pk
3Rai Muhammad QazafiDeputy Director (Coordination)208dd.icc@bisp.gov.pk
4Shah Zaman ShahAssistant Director (PMDU)208051-9246321ad.icc@bisp.gov.pk
 PROCUREMENT WING
1Muhammad LuqmanDirector(Procurement)114051-9246390dir.procurement@bisp.gov.pk
2Hafiz Ikram Ul HaqDeputy Director162 dd.procurement@bisp.gov.pk
3ArifullahAssistant Director162 ad.procurment@bisp.gov.pk
4Umer WazirAssistant Director162 ad.procurment2@bisp.gov.pk
5Syed Zafar Ali ShahProcurement Specialist336  
6Suhail AwanProcurement Specialist127  
7Muhammad QasimNational Proc.Specialist  
8Abdul Raheem MughalProcurement Specialist  
9Shumaila SamooDeputy Director(Contract ManagementSpecialist)373 dd.cms@bisp.gov.pk
10Waheed SialAPS to Director Procurement184051-9246390 
COMPLEMENTARY INITIATIVE (CI/WASEELAS)
1Abdul Majeed ChohanDirector (CI/Waseelas)301051-9246306dir.ci3@bisp.gov.pk
2Zulfiqar Ali GopangDeputy Director (CI /Waseelas)334 dd.waseela@bisp.gov.pk
3Zahir ShahAssistant Director334 zahir772@yahoo.com
4Shazia MirAssistant Director (HR)705  
5ShahidMehmoodAPS to Director (CI)262  
HUMAN RESOURCE MANAGEMENT (POLICY & REGULATIONS)
1Dr. Asim IjazCurrent Charge, Director General (HRM)105051-9246376dg.om@bisp.gov.pk
2Fayyaz A. SoomroDeputy Director (Policy & Regulations)138051-9246336dd.hr4@bisp.gov.pk
3Syed Ali Raza ShahAssistant Director(Policy & Regulations)283 
4Shafqat AliAssistant Director(Policy & Regulations)  
5Jamil Ahmed  BhattiAPS to DG (HRM)230051-9246376 
HUMAN RESOURCE (HQ ESTABLISHMENT)
1Ms.Baseerat MemraizDirector HR (HQ Establishment)119051-9246325dirhr.estab@bisp.gov.pk
2Zaheer HussainDeputy Director HR (HQ Estab.)163dd.hr1@bisp.gov.pk
3Islam Ud  Din KhattakAssistant Director HR (HQ Estab.)203 
4Ajmal HussainAssistant Director (Recruitment)152 
5Ghulam HussainAPS to Dir (HQ)151051-9246325 
HUMAN RESOURCE (REGION)
1Akhtar SaeedDirector HR (Region)116051-9246310dir.regions@bisp.gov.pk
2Murad Ali ShahDeputy Director (Field)-III121 
3Fawad KyaniDeputy Director (Field)-I276dd.hr2@bisp.gov.pk
4Asmat UllahDeputy Director (Field)-II  
5Ghulam AbbassAssistant Director (Field-I)175ad.fhr1@bisp.gov.pk
6Allah RakhiyoAssistantDirector(Field-II)  
7Muhammad AwaisAPS to Dir (Field)321051-9246310
8Naureen RazaqAssistant Director (Field-II)705 ad.fhr2@bisp.gov.pk  
LEGAL WING
1Masroor HussainDirector (Legal)253051-9246309dir.legal@bisp.gov.pk
2Ch. ShafiqLegal Advisor244051-9246417 
3Adnan AliAssistant Director (Legal)342051-9246329ad.legal@bisp.gov.pk
HUMAN RESOURCE DEVELOPMENT (HRD)
1Amir Sohail LangrawDirector (HRD)225051-9246004dir.icc@bisp.gov.pk
2Adil HussainDeputy  Director(L&D)154 dd.training@bisp.gov.pk
3Ms. Lubna AsgharAssistant Director (L&D)297 ad.training@bisp.gov.pk
4Ms. Zainab MunawarAssistant Director   
5Ms.Nadia FakharConsultant   
CAREER PLANNING (CP)
1Amir MasoodDeputy Director (CP)215dd.cp@bisp.gov.pk
2Masood ur RehmanAssistant Director215ad.cp@bisp.gov.pk
3Muhammad ArifAAO215 
CONDITIONAL CASH TRANSFER (CCT)
1Naveed AkbarDirector General (CCT)106051-9246382dg.cct@bisp.gov.pk
2Wiqar AhmadDirector (CCT)211051-9246302wiqar.ahmad@bisp.gov.pk
3Abdul Sattar MazharDeputy Director (CCT)373051-9224518dd.ctt1@bisp.gov.pk
4Sardar Azmat Ali KhanDeputy Director (CCT-II)394051-9246423dd.cct2@bisp.gov.pk
5Zeesha KhawajaAssistant Director CCT)WET391051-9210708ad.cct3@bisp.gov.pk
6Beenish KhushiEnrollment & Monitoring Specialist399 ems.beenish@bisp.gov.pk
7Suleman Muzaffar KhanCMS314 cms.suleman@bisp.gov.pk
8Laila SadafProgramme Associate (Nutrition)399 laila.sadaf@wfp.org
9Kaleem ullah KhanAssistant Director (Nutrition)403 ad.cct4@bisp.gov.pk
10Muhammad NasirAssistant Director (Nutrition)458 adcct.accounts@bisp.gov.pk
11Ahmed Hussain KhawajaAssistant Director (CCT)307 ad.cct@bisp.gov.pk
12Tasveer AbbasPayment Specialist (WeT)302ps.wt@bisp.gov.pk
13Ms. ShabanaAPS to DG (CCT)165051-9246382 
14Tehmeena GulzarDD (Nutrition)305051-9246304dd.nutrition2@bisp.gov.pk
NATIONAL SOCIO ECONOMIC REGISTRY (NSER) WING
1Naveed AkbarDirector General (NSER)106051-9246382dg.cct@bisp.gov.pk
2Dr. Asim IjazDirector (NSER)416051-9246337dir.nser@bisp.gov.pk
3Muhammad Noman AliOps Design & Planning Specialist383051-9246006noman.ali@bisp.gov.pk
4Asiya ParveenField Ops Associate (FOA)716051-9246005asiya.mughal@bisp.gov.pk
5Maliha ArifDeputy Director (NSER)451maliha.arif@bisp.gov.pk
6Farhan Ali AbbasiLogistic Coordinator051-9246009farhan.ali@bisp.gov.pk
7Faheem Ullah RehmaniAssistant Director (NSER)-I403051-9246335ad.nser@bisp.gov.pk
8Samina ArifAssistant Director (NSER)-II391051-9210708ad.nser2@bisp.gov.pk
9Nasim AbbasAPS to DG (NSER)166051-9246382 
10Abida UmarProgram Associates SBCC WFP692 abida@wfp.org
11Sajida TufailProgram Associates SBCC WFP692 sajida.tufail@wfp.org
INFORMATION TECHNOLOGY (TECHNOLOGY) WING
1Naveed AkbarDirector General(Technology)Additional Charge106051-9246382naveed.akbar@bisp.gov.pk  
2Hamid Ali KhanDirector (Network\Systems\Ops)118 hamid.khan@bisp.gov.pk  
3Malik Faraz AhmedDeputy Director (Sr.  Network\Infra\Ops)183 faraz.ahmed@bisp.gov.pk  
4M. Farhan KhalidAssistant Director(Support EngineerNetwork)178 farhan.malik@bisp.gov.pk  
5Gul FarazAsst. Network Administrator182 gul.faraz@bisp.gov.pk  
6Raja Asad MehmoodAsst. System Engineer182 assad@bisp.gov.pk  
MANAGEMENT INFORMATION SYSTEM (MIS) C Block 3rd Floor
1Rana KhurramSPM471 rana.khuram@bisp.gov.pk  
2Muhammad HashimProgrammer471 muhammad.hashim@bisp.gov.pk
3Zeeshan HussainSenior Software Developer471  
4M Tahir ZiaSoftware Developer471  
5Mirza Moazzam BaigBusiness Analyst285  
6Irfan HanifQAE (Data Bases) muhammad.irfan@bisp.gov.pk
7Syed AzharDeputy Director (DBA )268 s.azhar@bisp.gov.pk
8Khizar FarooqDeputy Director (SA)268 khizir.farooq@bisp.gov.pk
9FaisalGIS Specialist (SSA)268 saher@bisp.gov.pk  
10Wasim FarooqSr. Administrator156 wasim.farooq@bisp.gov.pk
11Osama AliInformation security specialist (ISS )156 osama.ali@bisp.gov.pk
12Tufail AbbasiZAC156 tufail.abbasi@bisp.gov.pk
13Farrukh RashidAtta Ullah Chohan  farrukh.rashid@bisp.gov.pk
14Shabbir AhmedSenior DBA268 shabbier.ahmed@bisp.gov.pk
CYBER SECURITY
1Irfan ShaikhDirector Cyber Security200051-9246386Irfan.sheikh@bisp.gov.pk
2Ms. AnumCyber Security Engineer329  
OPERATIONS (Ops) WING
1Ms. Saira AttaDirector General (Ops)109051-9246112dg.ops@bisp.gov.pk
2Razzaq MehmoodDeputy Director (M&E Coord)206ddme.coord@bisp.gov.pk
3Shafaq NazAssistant185051-9246112 
FIELD OPERATIONS (FO)
1Vijay KumarDirector (FO)Additional Charge220051-9246352dir.fo@bisp.gov.pk
2Abdul Wali KhanDeputy Director (FO)207dd.fo1@bisp.gov.pk
3Salma AbidDeputy Director (FO)205dd.fo@bisp.gov.pk
4Ghulam MustafaAssistant Director FO (Compliance)207ad.fo3@bisp.gov.pk
EVIDENCE, M&E AND RISK MANAGEMENT
1Shahid AliDirector (M&E)Additional Charge475051-9210704dir.me@bisp.gov.pk
2Touseef AhmedDeputy Director (Research)474051-9210716dd.me@bisp.gov.pk
3Asim AliDeputy Director (Evaluation)478 
4Uzair Ahmed KhanMonitoring Specialistms.me@bisp.gov.pk
5Zahra BatoolM&E Coordinatorcoord.me@bisp.gov.pk
6Fawad AliAssistant Director (UCT)466 fawad.ali@bisp.gov.pk
7Naveed AhmedDeputy Director (Monitoring)472051-9210699dd.me2@bisp.gov.pk
8Aisha FaridAssistant Director (M&E) CCT463 ad.me@bisp.gov.pk
9Amjad AliAssistant Director (Data Analyst)478  
10Hassan Mumtaz BaberAssistant Director (Evaluation)474051-92107166ad.evaluation@bisp.gov.pk
11Imran ArifAPS to Dir (M&E)689051-9210704 
CASH TRANSFER (CT ) WING
1Noor Rehman KhanDirector General (CT)120051-9246379dg.ct@bisp.gov.pk noor.rehman@gmail.com  
2Shahid AliDirector (P&C) CT145051-9246323dir.ct@bisp.gov.pk
3Faisal AslamDirector (P&R) CT224faisal.aslam@bisp.gov.pk  
4Syed Aqeel AbbasDeputy Director (Payment/PS-I)332051-9246415dd.payment@bisp.gov.pk  
5Shafqat UllahDeputy Director (Policy & Coord)206dd.pc@bisp.gov.pk
6Dr. Muhammad InamDeputy Director ( Reconciliation)147m.inam@bisp.gov.pk
7Dr. Muhammad InamDeputy Director ( Reconciliation)693 Financial Literacy Control Room
8Syed Ghayoor HussainAssistant Director(Evaluation &Learning)143051-9246415ad.fo2@bisp.gov.pk
9Nauman UmerPayment Specialist (UCT-I)278ps.uct@bisp.gov.pk
10Amjad KhalidAssistant Director (Coordination)726ad.payments1@bisp.gov.pk  
11Zeeshan SaleemPayment Specialist (UCT-II)315ps.uct2@bisp.gov.pk
12Humera NadeemAssistant Director (Policy581adpolicy.ct@bisp.gov.pk  
13Ahmer AtherPayment Specialist174cms.wt@bisp.gov.pk  
14Raja M. DaudPS to DG (CT)286051-9246379 
15Syed Fida AbbasPS to Director (P&C) CT286ps.fida.zaidi@bisp.gov.pk  
ENROLLMENT & GRIEVANCES REDRESSAL
1Vijay KumarDirector (E&GR)140051-9246422dir.bs@bisp.gov.pk
2Ibrar Ul HassanDeputy Director324051-9246414dd.gr@bisp.gov.pk
3Malik Waqar ImtiazDeputy Director328051-9246414dd.enr@bisp.gov.pk
4Ajmal KhanAssistant Director (Public Grievance)328ad.pg@bisp.gov.pk
5Rao Faisal NiazAssistant Director (Enrollment)206ad.ctenr@bisp.gov.pk  
6Dr. Naveed JooAssistant Director(Individual Grievances)586ad.igr@bisp.gov.pk
7Shafqat Ul IslamAPS to Director (E&GR)299 
BENEFICIARY COMPLAINTS REDRESSAL CELL
1Atta ullah ChohanAssistant (DE)465 
INTERNAL AUDIT (IA) WING
1Usman Azam ShehzadDirector General  (IA)319051-9246416dg.intaudit@bisp.gov.pk
2M. Imran MukhtarDirector (IA)218051-9246321dir.ia2@bisp.gov.pk
3Khurram Sheraz GondalDeputy Director (EFC/WB)251 dd.intaudit@bisp.gov.pk
4M.Omer Farooq JajjaDeputy Director (IA)-I204 dd.ia@bisp.gov.pk
5Sajid Mahmood RajaDeputy Director (IA)-III204 sajid.audit@bisp.gov.pk
6Aziz ur RehmanDeputy Director (IS Auditor)246 aziz.audit@bisp.gov.pk
7Amjad IqbalAssistant Director204 amjad.audit@bisp.gov.pk
8Maryam AkbarAssistant Director289 maryam.audit@bisp.gov.pk
9Shahla SalmanAPS to DG (IA)331051-9246416 
10Raza ShakirAssistant to Director IA213051-9246321 
FINANCE & ACCOUNTS (F&A) WING
1Waseem AhmedDirector General (F&A)115051-9246300dg.finance@bisp.gov.pk
2Ch Muhammad  IqbalDirector  (F&A)176051-9246308dir.finance@bisp.gov.pk
3Muhammad AsifDeputy Director (F&A-I)265 ao.finance@bisp.gov.pk
4Akhtar MajeedDeputy Director (F&A-II)327051-9246381 
5Muhammad ShafiqGillAssistant Director (F&A-II)265  
6Javaid AfzalAssistant Director (F&A)327  
7Muhammad SarfrazAssistant Director F&A-I)265  
8Muhammad SafdarAPS to DG (F&A)149051-9246300pa.dgfinance@bisp.gov.pk
9Ms. Naila SiddiquePS to Director (F&A)227051-9246308 
FINANCE & ACCOUNTS (F&A) POLICY
1Hafiz Abdul RaufDirector (F&A) Policy168051-9246305dir.policy@bisp.gov.pk
2Abid ZahidDeputy Director (Policy)264  
3Khurram ShahzadAssistant Director (Policy)234 aao.finance@bisp.gov.pk
4Muhammad BilalAssistant Director (Payroll)264 ad.payroll@bisp.gov.pk
5Khurram ShahzadAssistant Director (Recoupment)234  
6Ms. Nargis RiazAPS to Director (Policy)181051-9246305 
FINANCIAL ASSURANCE (FA)
1Karamat AliRandhawaDirector (FA)280051-9246301dir.fafinance@bisp.gov.pk
2Muhammad Israr AnwarDeputy Director (FA)289 ao.fa1@bisp.gov.pk
3Sajid MehmoodPA to Director (FA)269051-9246301apsfafinance@bisp.gov.pk
4Sohail AbbasiAssistant Director (FA)229  
DRAWING AND DISBURSING OFFICER (DDO) SECTION
1Muhammad AnwarDDO180  
2Babar Khan TareenAssistant Director (Accounts-I)266ad.accounts@bisp.gov.pk
3Khalil ur RehmanCashier298  
4Sajid KhalilCashier298  
EXTERNAL AUDIT
1Adnan AhmedDirector (Ext. Audit)219051-9246299 
2Abid MehmoodDeputy Director289  
3Naeem Abbas HaideryAssistant Director210  
4Farrukh AnwarSenior Auditor210  
BOARD COORDINATION
1Ms. Mahira RafiqueDirector (BoardCoord.)134051-9246311dir.boardcoord@bisp.gov.pk
2Muhammad BilalAssistant Director221051-9246311ad.boardcoord@bisp.gov.pk
MEDIA COMMUNICATION & OUTREACH (MCO) WING
1Zulfiqar Ali ShaikhDirector General (MCO)479051-9210709dg.mco@bisp.gov.pk
3Javaid Alam KhanDeputy Director (MCO)482 dd.mco@bisp.gov.pk
4Maryam SikanderDeputy Director (Media)459  
5Muhammad AhsanAssistant Director, Media (OPS)463 Ad.mco@bisp.gov.pk
6Ms. HafsaSocial Media Officer498  
POLICY & RESEARCH UNIT (PRU)
1Dr. Umer KhalidTeam Lead (PRU)707 umer.khalid@bisp.gov.pk
2Dr. Muhammad YaseenRM, M&E Expert723 m.yaseen@bisip.gov.pk

How many methods are there to file complaints?

There are three ways to lodge a complaint if you are facing any kind of difficulties in case of deduction in installments of a Benazir Income Support Program or if you are not registered. 

BISP First Method to File Complaints 

Go to the Be Nazir Income Support Program details office and your registration. And go there and register your complaints. If you have another option is to call Benazir In Support Program helpline you can confirm your registration by calling Benazir Support Program Helpline. 

BISP Second Method to File Complaints 

You have completed your registration, but your registration was faced with dazzle problems, which caused you to be rejected. You can register your complaints if you face any difficulties in not being paid. 

BISP Third Method to File Complaints 

The third and easiest way is to register yourself on the Benazir Income Support Program website. And face any difficulties or problems after registration. So you can register your complaint on the Benazir Income Support Program website. A Benazir Income Support Program representative will contact you soon and ask what kind of difficulties you are facing. The amount will be paid after Asan Ibrahim.

Conclusion

Benazir Income Support Program registration provides a platform for freedom of grievances so that all people facing difficulties may register their grievances. Feel free to contact the Benazir Income Support Program toll-free number 8171 for your grievances.